APBC Membership Agreement and Code of Conduct. APBC statement of Equality, Diversity, and Inclusivity. APBC Anti-Bullying policy and Complaints Procedure

Code of conduct

APBC statement of Equality, Diversity, and Inclusivity

Anti-Bullying policy

Complaints Procedure

Privacy Notice: The Association of Pet Behaviour Counsellors (APBC) is collecting your data in order to process your complaint against an APBC member. By contacting the APBC to make a complaint about a member you are consenting for your personal details: name, address, phone number, email address, and details contained within correspondence between you and the APBC member which you are complaining about to be kept and used by the APBC to fully investigate and process your complaint. Your electronic details will be held on a secure computer, Microsoft cloud and email server, all paper copies of your details will be held in a secure filing cabinet and office. Once your complaint has been closed your electronic details will be permanently erased and paper copies securely shredded. You can request to view our records of your personal details at any time by telephone: +44-(0)-7483-429997 or email: info@apbc.org.uk and the APBC will fulfil this request within 28 days. You can also withdraw your personal details via the same correspondence methods, however by doing so you will also be required to withdraw your complaint as the APBC cannot effectively undertake your complaint without the personal details referred to above. See Full Privacy Policy here.

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