Referrals

The APBC recognises a strong link between the veterinary surgeon and the behaviourist in all cases, not least because of the link between medical conditions and behavioural symptoms. The APBC emphasises this importance in its membership, requiring that all members work solely on veterinary referral. Owners of cases being referred to a member of the APBC will need to arrange for a vet referral prior to an appointment with a behaviourist.






In order for veterinarians to feel confident about referring to a member of the APBC, a rigorous selection procedure is in place to ensure all full members meet the highest professional standards, knowledge, handling skills and expertise as specified by the Animal Behaviour and Training Council (ABTC).


The APBC has two membership levels that can conduct behaviour consultations: Full members and Provisional members.

Full members have been assessed for all ABTC Clinical Animal Behaviourist or Animal Behaviour Technician criteria.


Provisional members have completed the necessary academic requirements and are gaining the practical experience necessary for full membership. In order to assist their progress towards full membership, provisional members conduct behaviour consultations on veterinary referral, recognising the limits of their competence and not practicing beyond them.

Both Full and Provisional members are required to perform a minimum of 30 hours of CPD annually.

Relationship Expectations: Referring Veterinary Practices and APBC Members

As per the APBC Code of Conduct, all APBC members must work on veterinary referral. The information below is designed to help make this process smooth for veterinary surgeons, APBC members and clients.

What does referral involve?

The RCVS has very clear guidance on referral procedures in the Code of Professional Conduct:
1.1 Veterinary surgeons should facilitate a client’s request for a referral.
1.2 A referral may be for a diagnosis, procedure and/or possible treatment, after which the case is returned to the referring veterinary surgeon.
1.3 Veterinary surgeons should recognise when a case or a treatment option is outside their area of competence and be prepared to refer it to a colleague whom they are satisfied is competent to carry out the investigations or treatment involved.

Full Members of the APBC are highly qualified and experienced behaviourists and should be recognised as appropriate individuals to receive behaviour referrals.

The referral procedure:

The RCVS states:
1.6 The initial contact should be made by the referring veterinary surgeon, and the client should be asked to arrange the appointment.
1.7 The referring veterinary surgeon should provide the referral veterinary surgeon with the case history. Any further information that may be requested should be supplied promptly.

It is vital that client consent is provided before any transfer of clinical records to non-veterinary colleagues.

In the case where a client contacts an APBC member directly, the member should explain to the client the need for referral from their veterinary surgeon in accordance with professional practise standards. The client will need to contact the referring practice to arrange for this consent, due to GDPR.

What the Clinical Animal Behaviourist CAN do:

  1. Identify motivational-emotional basis underlying the behavioural problems.
  2. Design an appropriate behavioural modification programme and assist the client in the implementation of this programme.
  3. The APBC member should report back to the referring veterinary surgeon with details of their diagnosis and recommendations and, if applicable, update the vet at regular intervals about continued contact with the client.
  4. Set achievable targets for improvement in the behaviour problem with specific contingency plans regarding the course of action to be taken should these targets not be met. This should include a review of both the presenting features of the case as well as treatment compliance (and an investigation of any reasons for non-compliance) as well as the potential involvement of a veterinary behaviourist.

What the APBC Member who is not a veterinary surgeon CANNOT do:

  1. APBC members who are not veterinary surgeons may feel that a case would benefit from psychoactive medication. For example, if the animal is not responding as expected to a behaviour modification programme or if the presentation is such that the animal’s well-being is likely to be improved with a given type of medicinal support. This is more likely to occur in cases such as severe sound phobia, compulsive disorders, severe generalised anxiety or cognitive disorders.
  2. Veterinary surgeons are legally responsible for prescribing medication and this is deemed an act of veterinary surgery. If a member feels that a case would benefit from adjunctive medication, then this consideration must be carefully managed with both the client and referring veterinary surgeon. APBC members who are not veterinary surgeons may not make direct or implicit recommendations to a client about the use of specific medication or other chemical adjuncts to behaviour modification. They may however, advise that medication might be of use, subject to certain conditions, which must be evaluated by their veterinary surgeon. The APBC member should advise the client that they will discuss medication with the referring vet. Practicing members may give a broad explanation to the client as to what any medication chosen by the vet would be aiming to achieve, in terms of generic advice about the behavioural effects of various medications and general warnings about potentially detrimental effects of their use which are well documented in the scientific literature. They should avoid perpetuating unsubstantiated personal opinion or anecdotes about medication in general or in relation to specific substance. Members should note the following:

The full client report must be made available to the referring vet so that the veterinary surgeon has sufficient knowledge of the presenting behaviour problem(s), emotional basis of the behaviour problem(s) and the recommendations of the behaviourist.

Prescribing medication remains the legal responsibility of the referring veterinary surgeon and APBC members who are not veterinary surgeons are not in a legal position to advise vets on types or dose rates of medication, except by reference to established scientific publication.

If the referring veterinary surgeon or the APBC member feels that a case is beyond the scope of their remit, they should gain advice from, or referral to, a suitably qualified veterinary behaviourist.

In accordance with the expected level of professional practise exhibited by APBC members, the potential use of both licensed and unlicensed complementary products with active chemical ingredients such as herbal preparations, nutritional supplements or aromatherapy, should also be discussed with the referring vet as these have potential medical interactions. The use of unsubstantiated complementary products, licensed or not, may delay the implementation of the most effective treatment to which the animal is entitled.

It is generally recommended that diet should not be manipulated without discussion with the referring vet. It is crucial that members remain within the remit of the behaviour referral process. If the APBC member feels that a change in nutrition may be beneficial in treating the animal’s presented behaviour disorder, this must be discussed with the referring vet in case of any potential medical implications, for example nutrient intolerances, allergies or diabetes mellitus or potential interactions with behaviour modifying drugs.

APBC members should act in the best interests of both client and their pet and so should not refrain from considering the potential value of medication, simply because they are not a veterinary surgeon.